Information

At Charlotte Grant Cosmetics, we understand the importance of delivering your favorite beauty products in a timely and efficient manner. That's why we have partnered with Royal Mail to provide a reliable shipping service for our customers.

When you place an order with us, please allow our team 2-3 working days to carefully package your items and prepare them for shipment. We then entrust your package to the Royal Mail, one of the most trusted and efficient postal services in the world.

The Royal Mail offers a range of delivery options to suit your needs, including standard, tracked, next-day, and international delivery. You can choose the option that best meets your requirements at checkout.

Once your package is in the hands of the Royal Mail, if you purchace tracking you can track its progress using the tracking number we provide. This allows you to keep tabs on your package and plan for its arrival. If for some reason your order is delayed or dosent arrive on time or at all, this needs to be taken up with the Royal Mail as once the items have been dispatched from ourselves the ownership then goes onto them.

With our partnership with the Royal Mail, you can trust that your package will be handled with care and that we have provided you with the best possible shipping experience. We will continue to work closely with Royal Mail to ensure a seamless delivery process for all our customers.

If you have any questions that are not available on our website please use our contact page to get in touch.